We hear reports almost daily that American manufacturing is dead. That couldn’t be further from the truth! Our company is living proof that American manufacturing companies are alive and well. We’ve been manufacturing bearings in the United States for more than 20 years now, and our business is showing no signs of slowing down. In fact, we’re growing!
We sometimes get asked by customers and potential customers if our products are “made in America.” While our ceramic hybrid bearings are manufactured in our California facility, our products typically use both Japanese and American-made components, so we can’t technically say that our products are “made in America.” Whenever we can, however, we use American-made parts.
Here at CBR, we focus on quality when it comes to the components we use in our bearings. When we use foreign-made parts, it’s because they meet our high standards for quality. We don’t ever use cheap components in our bearings because they can compromise the overall performance and durability of the bearing. Using cheap components results in low-quality bearings, which can fail and cause damage to our customers’ equipment, and that’s the last thing we want to see happen! Our customers return to us time and time again because they know that they’re getting top-quality bearings from us—every time!
In addition to manufacturing our bearings in the United States, our customer support is also located stateside. Other companies outsource their customer support, but we have chosen to keep it in house so we can be sure that whomever answers your phone call or email is extremely knowledgeable about our products and can answer all of your questions. Our customer support team works side-by-side with our manufacturing team and knows our products inside and out. When you’re dealing with complicated and expensive equipment, you want to be sure that you get the right bearings. Our team can make sure you get exactly what you need! We can also give you an accurate estimate on how long it will take to receive your bearings, since our manufacturing, customer support, and packaging all happen at the same location.
Not only is our entire team stateside, but we are also a family—literally. CBR Bearing is a family-owned and -operated business. Everyone who works here has a vested interest in providing the best customer service and products possible. Our turnover rate is basically nonexistent, which means you are able to deal with the same people every time you have a question or want to place an order for our bearings.
We are confident that if you choose to work with CBR for your ceramic hybrid bearing needs, you will be impressed with the quality of both our products and our customer service. Contact us today to learn more or to place an order.